Privacy Policy
Last Updated: March 10, 2025
Introduction
MSY Logistics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of data we collect include:
Personal Data
We may collect personal identification information, including but not limited to your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you register with us, submit a form, or otherwise contact us.
Business Information
If you use our services as a business or on behalf of a business, we may collect your business contact information, billing information, shipping preferences, and information about your shipments and logistics needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, device information, and browsing activity. We collect this information using cookies and similar technologies.
How We Use Your Information
We use the information we collect for various business and commercial purposes, including:
To Provide Our Services
Process and manage your shipments, respond to your inquiries, fulfill your requests, and provide customer service.
For Business Operations
Improve our products and services, develop new features, analyze the usage of our services, and perform market research.
For Marketing
Send promotional communications, provide personalized content, and measure the effectiveness of our marketing campaigns, subject to your marketing preferences.
For Legal Purposes
Comply with legal obligations, establish or exercise our legal rights, and protect against legal claims or liability.
Information Sharing
We may share your information with the following categories of third parties:
Service Providers and Business Partners
Companies that help us provide our services, such as transportation carriers, payment processors, IT service providers, and marketing partners.
Affiliates
Other companies owned by or under common ownership with MSY Logistics, which also includes our subsidiaries.
Legal and Compliance
Government authorities or other third parties if required by law or reasonably necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, which may include:
Access and Portability
The right to access the personal information we hold about you and, in some cases, receive it in a portable format.
Correction and Deletion
The right to correct inaccurate information or request that we delete your personal information.
Restriction and Objection
The right to restrict how we use your data or object to certain processing activities.
Withdrawal of Consent
Where we rely on your consent, the right to withdraw that consent at any time.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
privacy@msylogistics.com